If VueScan is crashing, try a newer USB cable and/or a different USB port. If it doesn't, try powering off the computer, powering off the scanner, powering on the scanner and then powering on the computer. If VueScan doesn't see your scanner on Mac OS X, first make sure that "About This Mac" (in the Apple menu) in the USB devices section can see the scanner. It works fine but now whenever I need to scan my comic pages, I would have to go to the other room to do it. I had to end up hooking my scanner to a PC that my family has in another room in the house and I was able to download a driver for it since there's one for my scanner. The next comparable scanner I can find at this size is this one: The fact that it isn't supported in OS Catalina is actually a nightmare. I work from home as a freelance artist and I use my scanner daily. I've emailed Vuescan and they replied rather quickly to tell me they have no plans to support this hardware. I know that we used to have some Forum users still using 4990 scanners.I've also just had this problem. I could try Ken's approach, but I really didn't want to run a virtual Windows machine on my Mac just to use the scanner.
Do any of you digital gurus out there know how all this fits together? Will the 64-bit version of Photoshop Elements automatically use the new driver even if I have no working Epson Scan software any more?
But I was putting this off, because if it won't work with my scanner it is wasted money. So current status: I have an out-of-date (32-bit) version Photoshop Elements, I know I need to buy the new 64-bit version. To scan negatives and get them into Photoshop Elements, the Epson tech rep said I would have to call either Adobe or Apple. There is no 64-bit Epson Scan or Epson Scan 2 software which will work with the old 4990 scanner. Having spoken with Epson, it seems that I did successfully download their "ICA Scanner Driver v5.8.9 for Image Capture" which (a) they say is Apple software, not Epson's, and (b) is in the Image Capture app even though it does not show a new update date.
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